PRIVACY POLICY

Effective Date: October 30, 2026

Business Name: Curam Aesthetics Studio (“Curam,” “we,” “us,” or “our”)

Website: www.curamaesthetic.com

Contact Email: info@curamaesthetic.com

Curam Aesthetics Studio is committed to protecting your privacy and ensuring transparency regarding how your personal information is collected, used, and safeguarded across our website, online scheduling platform, Shopify store, and Google AI / automated messaging channels.

1. Information We Collect

We collect personal information that you voluntarily provide to us when booking an appointment, contacting us via chat/messaging tools, subscribing to updates, or making a purchase:

  • Contact & Demographic Data: Full name, phone number, email address, physical address.

  • Skin Intake & Health Disclosures: Health history, allergies, skincare concerns, medical conditions, and treatment preferences necessary to deliver safe aesthetic services.

  • Payment & Transaction Details: Billing information and order details processed securely through third-party payment gateways (e.g., Stripe, Shopify Checkout, Square). We do not store raw credit card numbers on our local servers.

  • Automated Communications & Interaction Data: Messages, appointment inquiries, and preferences shared through Google Business Messages, online chat tools, or automated AI booking assistants.

2. How We Use Your Information

Your information is used strictly to conduct studio operations and deliver personalized care:

  • Processing appointment bookings, confirmations, reminders, and cancellations.

  • Fulfilling retail, ceramic, and drop-shipped product orders purchased via our Shopify store.

  • Conducting skin intake assessments and designing customized treatment plans.

  • Responding to inquiries made through Google AI messaging, website chat, or email.

  • Sending promotional communications, membership updates, or policy notifications (you may opt out at any time).

3. Use of Google AI & Automated Messaging

When you interact with Curam Aesthetics Studio via Google AI, Google Business Profile messaging, or automated booking channels:

  • Message Processing: Your inquiries and scheduling requests are processed by automated systems and third-party AI tools to provide instant responses, availability updates, and streamlined booking.

  • Data Transmission: Information submitted through these channels is transmitted securely between Google's infrastructure, our scheduling software, and our secure client database.

  • Human Oversight: Automated tools assist with scheduling and basic inquiries; however, all clinical skin intakes and health disclosures are reviewed directly by licensed studio staff.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers necessary to operate our business:

  • Technology & Booking Platforms: Online scheduling tools, POS systems, and Shopify e-commerce infrastructure.

  • Communication Partners: Automated SMS/email notification providers and Google AI / Business messaging integration services.

  • Drop-Ship Fulfillment Partners: Third-party artisans or suppliers who require delivery address details to ship physical goods directly to you.

All third-party partners are obligated to maintain strict confidentiality and data protection standards.

5. Media & Photography Privacy

As detailed in our Terms & Conditions, any clinical photographs or videos captured for marketing purposes require your explicit, voluntary consent. Media featuring recognizable facial features or identifying marks will never be published without your express written or verbal opt-in.

6. Data Security & Retention

We implement industry-standard administrative, physical, and technical safeguards to protect your personal and health-related data against unauthorized access, loss, or misuse. We retain client records only for as long as necessary to fulfill booking requirements, comply with legal obligations, or maintain professional standards.

7. Your Rights & Contact Information

You have the right to access, update, or request the deletion of your personal contact information at any time, or to opt out of marketing communications.

For privacy-related inquiries, data requests, or consent revocations, please contact us at:

Curam Aesthetics Studio

Email: info@curamaesthetic.com